SHIPPING & RETURNS

SHIPPING

All orders are shipped from our Los Angeles location and typically processed within 1-2 business days of the order being placed. Transit times are provided by the carrier and vary with package destination. Shipping costs are determined by the weight and dimensions of the items purchased, the method of shipping, and the destination address. 

For packages exceeding a weight of 10 lb or large items requiring special handling such as furniture or artworks, THESE DAYS will contact the customer via email or phone to provide a shipping quote and to discuss the customer’s preferred method of shipment.

If you receive an item that is damaged please contact us immediately at hello@thesedaysla.com. Please make an effort to report damages within two days upon receiving your order.

THESE DAYS is not responsible for lost, misplaced or stolen packages. Please contact the shipping carrier to remedy the situation.

For international shipments, the customer is responsible for any duties or customs taxes charged by the country in which they reside. Payment of any applicable duties or customs taxes will be collected on delivery of your package.

If your country is not available to ship to, please contact us at hello@thesedaysla.com and we will assist you with alternative shipping arrangements.

For further shipping questions, please email hello@thesedaysla.com. 

RETURNS

In-Store Returns:

We will gladly honor returns at our Los Angeles store location within 10 days of purchase for store credit or exchange, provided the returned merchandise is free from wear, stains, odor, or any condition that would prevent the item from being sold as new.

We do not accept returns or exchanges on books, art, apothecary items, undergarments, vintage goods or sale items.

Online Returns:

If you are not completely satisfied with your purchase, THESE DAYS will issue a refund or store credit on items received back to us within 10 days of purchase, provided the returned merchandise is free from wear, stains, odor or any condition that would prevent the item from being sold as new. Please follow the return procedure, listed below.

We do not accept returns or exchanges on books, art, apothecary items, undergarments, vintage goods or sale items.

Return Procedure:

All returns must be pre-approved by THESE DAYS.

Before shipping back your return, send us an email at hello@thesedaysla.com  and let us know which item you are returning and the reason for your return. We will issue a return authorization number, which must be included on your return package. We will confirm the return mailing address at this time.

Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. We recommend that you insure all return packages, as a full credit can only be issued if the package is not lost or damaged. THESE DAYS is not responsible for missing or damaged packages.

Returned items must have the original tags attached and must be accompanied with a copy of the receipt or packing list.

Merchandise can also be returned at our shop in Los Angeles, California within 10 days of purchase.

Upon our receipt of your return shipment, we will email you confirmation that the refund or credit has been issued, less original shipping costs.

International Returns:

Due to the costly nature of international shipping, we cannot accept returns on items shipped internationally. If you are uncertain of sizing, style, color, etc, please contact us at  hello@thesedaysla.com prior to placing an order.